Call Us to Make An Appointment Today (403) 995-6556

Our Okotoks Dental Appointment
& Office Policies

We Want Your Visit To Be As Pleasant and Stress-Free As Possible!

Answering Phone | Absolute Dentistry | Okotoks Dentist

Sarah is here to answer your questions!

At Absolute Dentistry, we want to ensure that your dental appointments run as smoothly as possible, which is why we have provided an overview of our office policies here on our website. Please feel free to call us at (403) 995-6556 with any questions you may have.

Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called assignment) for your convenience. However, you must have a valid credit card and your insurance company must accept this service. Please be advised that we do not accept direct billing for Orthodontic procedures, therefore we do require payment the day of service (or that another payment arrangements have been made).

Please understand that it is your responsibility to keep track of your upcoming dental appointments. As a courtesy to our patients, we send out hygiene reminder cards or emails to you 4 weeks prior to a booked appointment and make confirmation calls or emails 2 weeks prior to hygiene appointments. As well, we send a courtesy reminder the day before for all appointments. Although we will make every effort to contact you prior to an appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to a continuous high demand in prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, the time set aside for your appointment is a time that the doctor has reserved specifically for you. In any case, where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

At Absolute Dentistry, our goal is for you to have a pleasant experience in our office at every visit. If you have any questions about any of these policies, please do not hesitate to call us at (403) 995-6556, or email us at

Our dental practice always welcomes new patients no referral is required!